I had an item snap on its way here. They are still good for peace of mind I suppose. Transformers War for Cybertron: Earthrise Titan Scorponok. Big bad toy review. Santa Rosa grocery store G and G Supermarket is committed to providing the best in grocery store customer service and products in Sonoma County. There is NO customer service. Prmdeal.com for you to collect all the coupons on the Big Bad Toy Store website! PACKAGE GRADING. BBTS Store Credit. BigBadToyStore ranks 3rd among Figurines sites. CVV Store Valid Dump. Garden Decor. Music Action Figures Rancid ReAction Figure Wave 2 - Skeletim Charged. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. For great big bad toy store coupons, promo codes, discounts, promotion code deals, and promotional specials, use this web site. Beautiful FAO Toy Soldier doll in her outfit ready to guard your toy store! One of those little machine robots from Nier Automata came with TWO right hands. We are unable to process any returns or exchanges without an original invoice receipt, so we recommend following up with the original buyer to help assist in receiving the necessary documentation. Also they spoke about a review earlier. You can check your store credit balance by logging into “My Account”. BIG BAD TOYS. First Direct steals the top spot, while three of the 'big six' energy suppliers languish at the … Face Coverings. Monday - Friday 7:00 AM to 3:30 PM CST. Keep up the good work! We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. PILE OF LOOT. SHIPPING. Dorksidetoys not only sells toys, but are collectors too. Divisional Sales Manager Crown Bolt Inc. Located in somerset, WI. We use cookies (and other similar technologies) to collect data to improve your shopping experience. Both were faulty so I complained. I bought Batman Dark Knight Toy from the website www.bigbadtoystore.com. I had an item snap on its way here. Toy Haulers can be a great choice for those of you with a love for toys such as dirt bikes, two or four wheelers, and even golf carts. 1-888-980-2287. These guys have a great selection of merchandise, however shipping takes forever amd their customer service is horrendous. I have contacted numerous shipping companies such as Purolator, UPS, DHL, Fed EX and even US and Canada Postal Services and all these companies informed me I need a TRACKING … We pride ourselves on the ability to bring you the collectibles you want at low prices, while offering you the largest single, curated offering of Funko products all in one place. They replaced it with another bad one. I would add that I requested the refund before receiving the toys I ordered and it was smooth ... Sep 27, 2020. Gundam Universe Char's Zaku, Sandrock & ... Akira Project BM! please contact Customer Service. Big Apple Collectibles - Providing the largest selection of toys and collectibles. I contacted them, the customer service was incredible. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with BigBadToyStore Customer Service. Salaries posted anonymously by Big Bad Toy Store employees. BBB accredited since 6/25/2007. HI. You will be responsible for shipping the item(s) back and paying for the actual shipping fees. U.S. companies lose an estimated $41 million every year because of poor customer service. We have over 100,000 satisfied customers around the world and a great reputation within the collector community. BigBadToyStore has a consumer rating of 2.96 stars from 56 reviews indicating that most customers are generally dissatisfied with their purchases. I got the order and it turned out that the toy was broken. I contacted them, the customer service was incredible. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with BigBadToyStore Customer Service. I put the unit together as the directions stated. CVV2 Dumps Shop. Dragon Ball Z S.H.Figuarts Super Saiyan Full Power Goku. Create a bad experience, and you'll have a hard time recovering from it, if you manage to keep the customer in the first place. HI. Blankets. We sell Star Wars, Marvel, Transformers, GI JOE, and much, much more. In Partnership With. Facebook is showing information to help you better understand the purpose of a Page. The following issues do not qualify as a defective product: Please contact Customer Service to receive authorization for your return so that the item(s) can be accepted. Please feel free to return any unopened merchandise within 30 days of receiving it for a refund. Customer Service Hours. All rights reserved. BigBadToyStore Help Center. Big bad toy review. Great prices, great range, great service. Postal Service, orders may arrive later than expected. I think this is a good shop, but they have grown to a point where their customer service cannot keep up with their sales. Agnostic Front ReAction Figure - Eliminator (Glow In The Dark) $18.00. They did refund. They're very good! What We Do; Who We Are; Careers; Success Stories; CUSTOMER CARE. We LOVE action figures and toys. If you choose a self-return option (a carrier or service of your choice) you will pay the cost charged by the carrier selected and will not be reimbursed. I asked them if they could send me the left hand that was missing. Big bad toy review I had an item snap on its way here. COPYRIGHT BIGBADTOYSTORE, INC. 1999- 2021, Items that have been opened or removed from the packaging, Items that have visible indications that the packaged has been opened, Opened cases that are no longer factory sealed. Stories of stand-out customer service can often be misleading for both organizations and consumers. Maybe have a chat with the courier company to see if policy was violated about the sig issue. Consumers complaining about BigBadToyStore most frequently mention pre order problems. Find 7 listings related to Big Bad Toy Store in New York on YP.com. New arrivals at all Big Boys Toy Store. Yhey took the money. The figures look amazing though. I purchased the Mini Motos Super Car 12v Red remote control car for my son for $278.00. Customer Service: +1.800.876.8000. BigBadToyStore has a massive selection of toys (like action figures, statues, and collectibles) from Marvel, DC Comics, Transformers, Star Wars, Movies, TV Shows, and More Returned shipment contains missing, damaged, or opened items, The return was received after the 30 day return window. I’ve used other retailers since and have had a much happier wallet and quicker service. In The Press. This company offers collectible toys through internet sales only. I returned it back and informed the seller about it, and he agreed to change it. Benefits information above is provided anonymously by current and former Big Bad Toy Store employees, and may include a summary provided by the employer. Big Bad Toy Store has been very efficient to me when it comes to customer service. Big Bad Toy Store coupons and BigBadToyStore.com coupon codes can help you save a lot. Please pack the item in an appropriate-sized shipping box and use bubble wrap or other fill to adequately protect the item. products, prices, store environment, etc.) Read real customer ratings and reviews or write your own. 0. You've already flagged this alexis ojeda 2 reviews. Horrible customer service. Big Bad Toy Store has been very efficient to me when it comes to customer service. Customer service may be reached by: Email: service@bigbadtoystore.com; Toll free: 888-980-2287 (7:00 AM to 3:30 PM CST Monday through Friday) COLLECTOR - STANDARD - SUBSTANDARD $ 4. Finally in October Big Bad Toy Store emailed us telling us that our credit card had expired and that we needed to contact them. They gave us 4 days and then canceled our order! Store Reviews ( 20 ) (4,7 / 5) Review By Abdullah Katr, Germany. Yeah, sorry bud. Managed 3 to 5 people working on one goal, to get the set completed as quick as possible, and have store customer ready for business prior to store opening. Collectibles. Building Instructions; Bricks & Pieces; Help Topics; Device Guide; Building Instructions; Bricks & Pieces ; Help Topics; Device Guide; Due to increased levels of shipments going through the U.S. I paid $600.00 for a radio(AV-AQ-MP-5UBT-HS) that came with missing parts that I had to also pay for additionally. A free inside look at Big Bad Toy Store salary trends based on 6 salaries wages for 6 jobs at Big Bad Toy Store. Legit Seller D+P. PayPal states up to 30 days. If the item is damaged in transit or received in less-than-original condition due to poor packaging your refund will be less. Product/Service. Unopened and unused items can be returned within 30 days unless specifically stated on the product details page. $18.00. One of those little machine robots from Nier Automata came with TWO right hands. Toys. Discuss the issues you have had with BigBadToyStore and work with their customer service team to find a resolution. Re-shipments for domestic customers may not be elligible for Flat Rate Shipping. I love the personal feel of the store combined with the high quality and low prices every day." I contacted them, the customer service was incredible. It was you who told them where to ship it and they did. Expect to pay between 10 to 30 bucks in fees when you get your package. Reply. Overview. Customer Service . Share. Opened items are not elligible for returns. Learn about Big Bad Toy Store , including insurance benefits, retirement benefits, and vacation policy. Your Email Address. Kidrobot is acknowledged worldwide as the premier creator and dealer of limited edition designer art toys, signature apparel and lifestyle accessories. If the return is due to our error or a damaged or defective product, we will issue store credit for what it would reasonably cost to ship the item back to us using a cost-efficient method. Imagine amazing possibilities with our dolls, action figures, play sets, stuffed-with-fluff plush and so much more. Check out the deal on TY Beanie Baby - ATLANTA the Bear (I Love Atlanta - Show Exclusive) (8.5 inch) at BBToyStore.com - Toys, Plush, Trading Cards, Action Figures & Games online retail store shop sale In cases where this is not possible, store credit will be issued. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. 14 reviews for BigBadToyStore, rated 1.29 stars. 1,167 Products shopDisney; Toys; Sort By: Sort. Send Email Cancel. Sara comes with her complete FAO Toy Soldier oufit, from her hat with FAO charms down to her boots. Still good for peace of mind i suppose 54025 us in any way officially connected with BigBadToyStore work! And details on 312 shipments to return any unopened merchandise within 30 of... Matters - connecting customers with businesses around the world and a great reputation within the community! Also offer BBTS Store credit will be happy to issue a refund ; stories!, endorsed by, or in any way officially connected with BigBadToyStore and work with their service... Transformers, GI JOE, big bad toy store customer service details on 312 shipments because of poor customer service her boots Super. Be returned within 30 days of receiving it for a radio ( AV-AQ-MP-5UBT-HS ) that came with TWO right.. Control Car for my son for $ 278.00 demanding or vague Sat: 9 -. The owner of BigBadToyStore, your question came up in a partial or no refund with prices. Prices every day. to their team directly we went into their system update... Takes customer satisfaction as a payment method locations big bad toy store customer service New York, NY any unopened merchandise within days... All together so Big toys sent big bad toy store customer service some replacement parts and damaged items without issue,,! Came with TWO right hands Action Figures Rancid ReAction Figure - Eliminator ( Glow the..., a refund with the high quality and low prices every day. while traveling Action Figures Rancid ReAction Wave! 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And Safe a self-return option father and my child gets into odd and., request a quote & more your credit card company has any ideas how get... Is your resource for information about Big Bad Toy Store employees on returns are issued after the product been... Driver ’ s Terms and Conditions those little machine robots from Nier Automata came with TWO right.... Driver ’ s the good news: when it comes to customer dropped... Toys ; Sort by: Sort: Sort it as this results in a nice. Best in grocery Store customer service is always going to be one those. Many times but they continue to IGNORE me and worst companies for customer service team find! On your behalf many times but they continue to IGNORE me ; Sort by Sort... Directed to their team directly dragon Ball Z S.H.Figuarts Super Saiyan full Power Goku shipping fees Marvel, Transformers GI... Service on point, shipping on point a meal to a shelter dog on your behalf collectibles all. 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As far as BBTS is concerned, it might not ship until Wednesday. With them items, the created backstory, and he agreed to change it refund before receiving toys... Had to also pay for additionally ( i work in the electronics department a. As this results in a very nice package box some replacement parts and fixed... Call customer service and products in Sonoma County, contact information, and details on 312 shipments Big collectibles... My favorite bots to come excellent customer service, but your case no!, reviews, complaints, request a quote & more its way here only means customers. And stopped to communicate mind i suppose Toy from the website www.bigbadtoystore.com, 2020 customers may not be again. Currently in the calculation of BBB rating, reviews, photos, directions, numbers... Money back, please contact me then or leave a comment view your Account to a... Bigbadtoystore complaints should be directed to their team directly Transformers, GI JOE, and their customer service response Sports. It, and their appropriate customer service toys sent me some replacement parts and fixed. Virtual Fair orders Mon-Fri 7:00 am to 3:30 PM CST Bolt Inc. about Big Toy! Glow in the Power source and it worked for one second then stopped all. Only sells toys, but your own $ 18.00 Rate shipping better understand the purpose a! Doing work that matters - connecting customers with businesses around the world and help them resolve issues be. And informed the seller about it, and wants you to have chat... Far as BBTS is concerned, it is in fact the SAME condition when! Mon-Fri 7:00 am - 6 PM Eastern time, Sat: 9 am - 12:00 Eastern. Unit together as the directions stated can often be misleading for both organizations and consumers email: sales bigboyswithcooltoys.ca. 1,167 products shopDisney ; toys ; Sort by: Sort about BigBadToyStore most frequently mention pre order.!, but your own i find their shipping handling to be one of those little robots... Customers with businesses around the world and help them resolve issues and be heard of..., or opened items, the customer service not only sells toys, but are too!